Position Summary

We are seeking a reliable and professional Night Shift Receptionist to manage front desk operations during evening and overnight hours. The successful candidate will be the first point of contact for guests, ensuring excellent service, smooth check-in/check-out processes, and maintaining the safety and security of the premises at night.

Key Responsibilities

• Greet and assist guests in a courteous and professional manner.
• Handle late check-ins, early check-outs, and room assignments.
• Answer and transfer phone calls; respond to emails and guest inquiries.
• Monitor security cameras and ensure safety procedures are followed.
• Maintain accurate records of guest arrivals, departures, and room occupancy.
• Coordinate with housekeeping and maintenance teams regarding room status or urgent requests.
• Handle guest complaints and escalate issues to management when necessary.
• Keep the reception area neat, organized, and welcoming at all times.

Qualifications & Skills

• Previous experience in hospitality, reception, or customer service preferred.
• Strong communication and interpersonal skills.
• Ability to remain professional, calm, and resourceful under pressure.
• Basic knowledge of front office systems (PMS/booking software) is an advantage.
• Good problem-solving and multitasking abilities.
• English and Greek language is a must.

Requirements

• Working night shifts from 11-7 (3-4 times per week).
• High school diploma or equivalent (hospitality training is desirable).

Benefits

• Competitive salary with night shift allowance.
• Training and career development opportunities.
• Supportive and collaborative work environment.

Please send your CV at [email protected].