CareerFinders, on behalf of our client, a highly diversified Group of Companies with international activities in the Marine, Offshore and Energy industries, we are seeking to recruit a Customer Support Officer to join their growing team based in Limassol. As a Customer Support Officer, you will primarily be responsible for handling client enquiries appropriately, ensuring that a high-level service is provided, as well as providing administration and operational support as required. Our client is seeking applicants who ideally possess 2+ years of experience gained working in a similar role, with any knowledge of the shipping industry considered a plus. You will need to be fluent in both verbal and written Greek and English, and possess excellent organisational and interpersonal skills. An attractive remuneration package is on offer, based on skills and experience.

Key Duties/Responsibilities:  

• Handle client enquiries appropriately and ensure that high level service is provided.
• Research potential vendors and compare and evaluate offers from suppliers.
• Coordinate with suppliers to ensure smooth orders for each vessel.
• Establish professional relationships with clients as well as vendors and suppliers.
• Provide administration and operational support.
• Manage internal database and filling system.

Key Skills/Experience: 

• Experience of at least 2 years in a similar position is preferable.
• Good commercial awareness of the shipping industry will be considered an advantage.
• Fluent in English and Greek, both written and spoken.
• Possess good organizational, interpersonal, and communication skills.
• Ability to work both independently and productively as part of a team.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the reference number CAR8952. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.