LABS TOWER RECEPTIONIST

Company Description

Labs tower is an exclusive award winning, multifunctional building in the center of Nicosia. It consists of both, commercial and residential properties such as serviced apartments, Coworking floors, Enterprise office floors, and member exclusive complimentary facilities, such as lounges, gym, restaurants, conference rooms etc. Our aim is to provide our members with an outstanding experience of an elevated lifestyle that inspires productivity and success.

Role Description

This is a full-time on-site role for a Receptionist at LABS Tower in Nicosia. The Receptionist will be responsible for:

• Cover the Tower's front desk during office hours and be the face of the tower.
• Greet guests in a professional and friendly manner, providing excellent customer service.
• Manage visitors and guests following a strict visitors' process.
• Mail handling.
• Serve as a point of contact (POC) for members and guests for any issues or assistance they may need.
• Work with the other departments and the rest of the team as a liaison, on operational, maintenance and cleaning issues communicated by members.
• Solve member-related issues to ensure an excellent member experience where possible.
• Assist with event setups and other community initiatives.

Requirements:

• A minimum of BSc degree
• Fluency in the English and Greek language
• People's person with an enthusiastic attitude towards delivering excellent support wherever possible.
• Proficiency in Microsoft Office Suite, Outlook
• Previous experience in a similar role or in a relevant customer service position.