Kanika Hotels & Resorts is a leader in Cyprus’s hotel industry, offering holiday perfection for 50 years and earning more than 250 awards in the last five years.

Join our Information Technology department as an IT Administrative Assistant, where you will provide administrative and operational support to the Head of IT and the IT Department.

In this role, you will combine office administration with basic IT support responsibilities. You will act as the first point of contact for users, coordinate IT-related requests and help ensure the smooth day-to-day operation of the department.

Key Responsibilities:

· Provide administrative support to the Head of IT and the IT Department
· Answer incoming IT support calls and emails, logging and prioritising requests
· Provide basic first-line support for common IT issues and escalate complex cases to the appropriate IT team member
· Create, update and monitor IT support tickets to ensure timely resolution
· Coordinate and follow up on IT tasks, projects and service requests
· Process purchase requests, invoices, quotations and supplier documentation
· Communicate with vendors and service providers regarding orders, maintenance and deliveries
· Maintain records of IT assets, software licences, warranties and service contracts
· Assist with employee onboarding and offboarding, including user accounts, equipment and access requests
· Schedule meetings, maintain departmental documentation and prepare reports
· Assist in maintaining IT policies, procedures and departmental records
· Support the inventory and ordering of IT equipment and office supplies

Qualifications and Experience:

· Diploma or degree in Business Administration, Information Technology or a related field
· Basic understanding of computer systems, Microsoft Windows and general IT concepts
· Good knowledge of Microsoft Office applications
· Strong organisational, communication and multitasking skills
· Friendly, customer-focused and able to manage multiple priorities
· Reliable, detail-oriented and able to work independently and as part of a team

Ready to take your career to the next level and make a real impact? We’re looking for organised and motivated professionals like you to join our team!

Don’t miss your chance—apply now and submit your CV here:
https://form.asana.com/?k=fK_0bLU4810AQDxN7xwH7w&d=6450303080948

Shape the Future of Hospitality with Kanika Hotels & Resorts – Your Journey Starts Here!