The successful candidate will play a key role in ensuring that the University of Nicosia’s core systems and user-facing infrastructure remain reliable, secure, and effectively managed.

The role involves taking practical ownership of servers, identity services, endpoints, monitoring, and backup/recovery processes, including resolving complex issues escalated by end-user support. The ideal candidate will possess strong Microsoft/Linux systems administration skills, along with sufficient knowledge of networking and AWS to provide operational cross-coverage.

Key Responsibilities:

• Administer and troubleshoot Windows Server and Linux hosts, physical/virtual infrastructure, VMware or Hyper-V environments, storage, patching and system health monitoring.
• Operate Active Directory, Microsoft Entra ID, hybrid identity and Microsoft 365, including authentication, access, policy, licences and user/device lifecycle processes.
• Maintain endpoint management, deployment standards, asset records, configuration, software distribution and security baselines for a University fleet of approximately 1,000 workstations, working with the support team.
• Investigate day-to-day incidents and recurring problems, identify root causes, and create reliable procedures to reduce escalation to senior specialists.
• Manage and test assigned backup, restoration and disaster-recovery procedures; verify that critical services can be recovered within agreed objectives.
• Administer assigned AWS compute, storage and monitoring services in compliance with organisation-wide guardrails and the responsibilities of individual AWS account owners.
• Automate routine tasks through PowerShell, Python or Bash; maintain version-controlled scripts, runbooks, inventories and clear change records.
• Provide secondary support for Cisco/Fortinet environments, TCP/IP networks, DNS/DHCP, routing, VPNs, AWS networking and connectivity incidents in collaboration with the network engineer.
• Support planned maintenance, technical upgrades, campus moves, supplier interventions and occasional technical work at UNIC Athens.
• Use AI-assisted and agentic tools responsibly, validating troubleshooting and automation outputs and protecting credentials and sensitive data.

Qualifications:

• Relevant production systems administration/infrastructure experience (normally 3+ years); strong mid-level candidates are encouraged to apply.
• Hands-on Windows Server and Linux administration, with strong Active Directory, Entra ID and Microsoft 365 troubleshooting skills.
• Practical ability to support VMware or Hyper-V, backup and restore, patching, endpoint operations and secure configuration.
• Working knowledge of AWS and enterprise networking, including Cisco/Fortinet principles, TCP/IP, DNS, routing, VPNs and firewalls, sufficient for cross-team troubleshooting.
• Demonstrated PowerShell, Python or Bash scripting, documented problem solving and the ability to work independently on assigned incidents.
• Fluent English, written and spoken; willingness to perform campus-based work in Nicosia and occasional travel to Athens.

Preferred Qualifications:

• Intune, Autopilot, Microsoft Defender, Windows/Linux monitoring and enterprise hybrid identity experience.
• AWS EC2, S3, Systems Manager, IaC/configuration management, Git or modern observability tooling.
• Microsoft, AWS or Linux qualifications; experience with university laboratories or distributed enterprise endpoints; Greek language proficiency.

Information and Application:

Applicants are invited to submit the following through our electronic platform:

• Cover letter outlining relevant experience and motivation
• Curriculum Vitae (CV)
• Contact details of at least one reference

The ideal candidate should be eligible to work in the European Union / European Economic Area.

For more information, please contact Irene Koliandri at [email protected].

Only shortlisted candidates will be notified.