Join #PrimetelTeam and be part of a growing organization where you will have the opportunity to make a real impact.

We are looking for a Junior IT Support Engineer to join our Technology Team.

Location: Limassol

What will you be doing?

• Provide technical support to Primetel Employees, including troubleshooting hardware and software issues
• Install, configure, and maintain computer systems and peripherals
• Respond to user inquiries and resolve technical problems in a timely and professional manner
• Manage user accounts, permissions, security settings etc.
• Document and maintain records of IT support requests and resolutions
• Work closely with the IT team to identify and implement solutions for enhancing system performance and efficiency
• Support routine Datacenter operations, including equipment, patching, monitoring and remote-hands tasks
• Collaborate with stakeholders to implement new technologies, software applications, or infrastructure enhancements, ensuring smooth transitions and minimal disruptions
• Travel to other locations of the company or other offices in Cyprus as necessary

We are looking for you if you have:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience as an IT Support Engineer or similar role will be considered an advantage.
• Excellent communication and interpersonal skills.
• Knowledge of workstation and server software.
• Knowledge of Microsoft Active Directory, Windows OS, Windows network, Office 365.
• Networking basics (DHCP, DNS, NTP, etc).
• Ability to work independently and collaboratively in a team environment.

What we offer:

• Attractive remuneration package 💰
• 13th-month salary 🎉
• Provident fund 🏦
• Free home internet service 💻
• Free mobile service (unlimited data, voice and SMS) 📱
• 40 work-from-home days per year 🏡
• Paid time off for vacations 🏝️
• A day off on your birthday 🥳
• Paid sick leave - we hope you won't need it 🤒
• Employee perks and discounts 🎁
• Continuous learning opportunities (you'll never stop learning new things!) 📚
• Equal opportunities for career advancement within the company ⏫

Apply for this role

About #Primetel:

We are a leading telecommunications provider in Cyprus, offering a comprehensive range of communication solutions to personal, business, and wholesale customers.

#PrimetelTeam:

Our team consists of more than 300 employees, working together not only to meet but exceed the expectations of over 200,000 subscribers who trust us for their mobile, internet, television services, and more. At Primetel, we learn and grow together at the speed of technology. We are committed to delivering an exceptional customer experience at all levels, no matter what position we work in. Our passion and devotion in what we do are the most important ingredients for our success.