Receptionist
Wavemaker Hospitality LtdWavemaker Hospitality is one of the leading hospitality groups in the Mediterranean, bringing together a dynamic portfolio of brands including Atlantica Hotels & Resorts, Mare Resorts, Aphrodite Hills Resort, APHI Resorts, and AMOH, a Luxury Collection Resort, Rhodes.
With more than 45 years of hospitality expertise, 50+ hotels, and over 500,000 guests annually, we continue to grow by investing in our people, innovation, and operational excellence.
Atlantica Hotels & Resorts is one of the leading hospitality chains in Cyprus and Greece, committed to creating memorable holiday experiences for our guests while providing a supportive and rewarding workplace for our team. Atlantica Miramare Hotel in Limassol is seeking a Receptionist to join our Front Office team.
The Role
As a Receptionist, you will be the face of the hotel, welcoming guests and ensuring they receive outstanding service from the moment they arrive until their departure. You will handle reservations, guest requests, and provide professional and friendly assistance throughout their stay.
Key Responsibilities
- Greet guests and manage check-in / check-out procedures
- Handle reservations, telephone calls, and guest inquiries
- Provide information about hotel services, facilities, and the local area
- Process payments and maintain accurate records
- Collaborate with other departments to ensure guest satisfaction
- Handle guest requests or complaints in a professional manner
Requirements
- Previous experience in a hotel reception or customer service role preferred
- Excellent communication skills in English (Greek or other languages considered an advantage)
- Knowledge of hotel management software (Protel) is an advantage
- Strong organizational and multitasking skills
- Professional appearance, positive attitude, and customer-oriented mindset
- Flexibility to work shifts, weekends, and holidays
What We Offer
- Competitive salary package
- Training and career development opportunities within Atlantica Hotels & Resorts
- Professional and supportive working environment
- Meals during shift & staff benefits
How to Apply
If you are enthusiastic, reliable, and passionate about hospitality, we would love to hear from you!
Please send your CV to: [email protected]