Junior IT Support Specialist

At PHC Franchised Restaurants Public Ltd, we value innovation, teamwork, passion for great food and drive for results. We are looking for Junior IT Support Specialist to join our team.

As a Junior IT Support Specialist you will be supporting PHC Group of companies including offices and restaurants of international franchised brands including hardware, software and network systems.

Duties and Responsibilities

• Monitor and maintain a strong, reliable, efficient and adaptable computer and telecommunications system
• Configure network systems and servers to accommodate PHC's evolving usage and security requirements
• Install, configure, and maintain hardware systems, including workstations, point of sales, printers, routers, and servers across all locations (stores)
• Diagnose and resolve hardware, software and network issues
• Provide technical support for hardware and software issues to internal users
• Manage and update POS system settings, including new item menus, menu linking, price changes, and troubleshooting
• Monitor and verify the effectiveness of the backup process by perform interim tests on backup systems to ensure successful data retrieval
• Provide system-level support

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 1-2 years of experience in a similar position
• Experience in networks especially the TCP/IP stack and router configuration and operating systems
• Strong Knowledge of Windows Server 2012, 2016 & 2022
• Familiarity in Windows 10 & Windows 11
• Will be considered an advantage any Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE
• Excellent communication skills
• Trouble shooting skill, with the ability to manage multiple tasks and prioritize effectively.
• Hands on experience of installing IT hardware and software

What we offer:

• Attractive remuneration package according to the candidate’s experience and qualifications.
• Provident Fund
• Great discounts at more than 100+ restaurants of the Group.
• Continuous development and structured career path.
• Complimentary daily meal and beverages
• Medical Fund
• European University Scholarship Scheme

The Interested applicants must forward their CV at [email protected] with reference IT/SC/2026. All applications will be treated in strict confidence. Please note that only successful candidates will be contacted

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