Medicover Genetics is seeking an organized, detail-oriented, and customer-focused Clinical Services Administrative Assistant to join our Clinical Services department. This role is ideal for an individual who enjoys administrative work, thrives in a fast-paced environment, and is committed to providing excellent support to both internal teams and external clients.

As a Clinical Services Administrative Assistant, you will play a key role in supporting the daily operations of the Clinical Services laboratory by managing sample intake, maintaining accurate records, coordinating office activities, and ensuring smooth communication with customers and colleagues.

Key Responsibilities

• Receive and process patient samples accurately and efficiently

• Enter and maintain data within company systems and databases

• Answer incoming telephone calls and direct inquiries appropriately

• Receive and sign for sample deliveries

• Participate in customer service activities through the customer service portal, assisting with inquiries, requests, and follow-up communications

• Support the timely handling of customer inquiries and coordinate with internal departments to facilitate resolution of customer requests

• Provide administrative support, including filing, photocopying, and document preparation

• Maintain and organize records, files, and office documentation

• Coordinate incoming and outgoing laboratory correspondence

• Review and process documents, records, and other administrative materials

• Manage information on patient sample information forms and consent forms

• Facilitate the production and distribution of collection kits to customers

• Monitor office inventory and coordinate the ordering of supplies and services

• Support general office operations and administrative activities

• Coordinate repairs and maintenance of office equipment, furniture, and facilities

• Collaborate with colleagues to ensure smooth day-to-day laboratory operations

• Perform additional duties as assigned by management

Your Profile:

• School Leaving Certificate with 1-2 years of experience in administration, secretarial support, or a related field; or Post-secondary education relevant to the role with at least 2 years of relevant experience

• Excellent verbal and written communication skills in both Greek and English

• Previous experience in administrative, personal assistant, or secretarial roles

• Proficient in Microsoft Office applications

• Strong organizational and time-management skills

• High level of professionalism, discretion, and attention to detail

• Ability to manage multiple tasks and prioritize effectively

• Strong interpersonal skills and a customer-oriented approach

What we offer:

• Competitive remuneration package based on job requirements, qualifications & experience, including 13th salary

• Annual salary reviews

• Provident Fund

• One afternoon off per week

• Flexible Working Arrangements

• Annual leave days increasing to 25 according to years of employment

• 9 days paid sick leave & 21 days half paid sick leave

• Fully paid maternity/paternity leave

• Internal & external discounts and offers

Additional benefits:

• Birthday gifts

• "Bring your kids at work" days

• Newborn gifts for parents

• Team building activities and corporate events

• Employee & Team of the Year awards

• Learning and development opportunities

• Smart casual dress code

• International exposure through our Group wide Medicover network of almost 50,000 colleagues

• Interesting and dynamic job in a continuously growing environment, in a company that makes a real difference to people’s lives around the world

Do you want to make a difference, shape the future and to work for a growing, innovative diagnostic services company, with a purpose? Are you looking for a role where your talents and achievements are recognized and appreciated?

If so, this role at Medicover is the right choice for you and if you are interested in applying, please send your CV (in English) to [email protected], with subject 2026/17 Clinical Services Administrative Assistant, the latest by September 17th, 2026.

Note: Only shortlisted candidates will be contacted. We appreciate your understanding in this matter.

Medicover Genetics is an Equal Opportunities Employer. All applications are strictly confidential.