Avis Budget Rent A Car is seeking a customer-focused individual to join our team in Larnaca as a Customer Service and Reservations Officer. The successful candidate will be responsible for handling customer inquiries and reservations, providing excellent customer service and ensuring a positive rental experience for all customers.

Key Responsibilities

• Handle incoming back-to-back calls and emails daily to book quality reservations for our three brands worldwide.
• Provide information on rental rates, policies and procedures.
• Maintain knowledge of the company’s products, services and promotions.
• Handle complaints and resolve customer service issues.
• Respond to customer inquiries in a timely and professional manner.
• Follow established procedures and guidelines.
• Provide excellent customer service.

Requirements

• Excellent knowledge of the English languages. Other knowledge of language will be considered as an advantage.
• Computer literate.
• Ability to work independently and in harmony within a team.
• Strong Customer Service and interpersonal skills.
• Pleasant, enthusiastic and adaptable personality.

Benefits

• Competitive remuneration package (incl. 13th salary).
• Opportunities for career development and advancement.
• Extensive trainings.
• Dynamic and growing team.
• Career stability.
• Discount on rental cars reservations.

To apply, please send your CV by email to [email protected]

Should you have any queries, please do not hesitate to contact us at: 24 822666