CareerFinders, on behalf of our client, a highly diversified Group of Companies with international activities in the Marine, Offshore and Energy industries, we are seeking to recruit a Head of Operations to oversee their ship spare parts department based in Limassol. As a Head of Operations, you will be responsible for leading and overseeing all operational activities related to the supply, logistics, and delivery of ship spare parts to vessels worldwide. Our client is seeking applicants who are educated to degree level in Shipping, Maritime Studies, Business Administration, Logistics, Supply Chain Management, or a related field, who possess 5+ years of experience in shipping, marine operations, or ship spare parts supply. You will need to be fluent in Greek and English, and hold prior managerial or team leadership experience within the marine/shipping industry. An attractive remuneration and benefits package is on offer which includes a 13th salary, provident fund, and annual discretionary bonus.

Key Duties/Responsibilities: 

• Oversee and manage the day-to-day operational activities related to ship spare parts supply and delivery.
• Ensure smooth coordination between Operations, Technical, Purchasing, Logistics, Warehouse, and Commercial departments.
• Monitor the complete operational cycle from enquiry handling and procurement through logistics and final onboard delivery.
• Ensure timely and cost-effective execution of all operational activities.
• Lead, supervise, and support the Operations teams, ensuring high performance and accountability.
• Conduct performance monitoring, coaching, training, and development of operational personnel.
• Foster a collaborative and solution-oriented working environment.
• Ensure adequate staffing and operational readiness at all times.
• Maintain strong communication and relationships with clients, ship managers / owners, agents, suppliers, and principals.
• Handle operational escalations, urgent requests, and customer issues in a timely and professional manner.
• Supervise logistics planning and shipment coordination for global deliveries.
• Ensure efficient coordination of purchasing orders and freight forwarding if required.
• Monitor delivery schedules and ensure spare parts are delivered onboard vessels within agreed timelines.
• Ensure all operations comply with company procedures and regulations, safety standards, and industry best practices.
• Maintain proper operational documentation, reporting, and record keeping.
• Ensure compliance with contractual obligations and client requirements.
• Monitor operational KPIs, service quality, response times, and productivity metrics.
• Analyze operational performance and identify areas for improvement.
• Prepare regular operational reports and updates for Senior Management.
• Monitor operational costs and support budget control initiatives.
• Review and improve operational procedures and workflows to increase efficiency and productivity.
• Participate in strategic planning and continuous improvement initiatives.
• Support business development efforts by ensuring operational capability and service quality standards are maintained.

Key Skills/Experience: 

• Bachelor’s degree in Shipping, Maritime Studies, Business Administration, Logistics, Supply Chain Management, or a related field.
• Minimum 5+ years of experience in shipping, marine operations, or ship spare parts supply.
• Previous managerial or team leadership experience within the marine/shipping industry is essential.
• Strong understanding of marine spare parts procurement, vessel operations, logistics, and shipping procedures.
• Excellent organizational and operational planning skills.
• Strong leadership and people management capabilities.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple priorities simultaneously.
• Commercial awareness and customer-focused mindset.
• Excellent command of Greek and English (written and spoken) is mandatory.
• Proficiency in Microsoft Office and operational reporting systems/company software.

Key Benefits: 

• Competitive salary package.
• 13th salary.
• Provident Fund.
• Annual Bonus (subject to company policy).
• Professional development and training opportunities.
• Dynamic and international working environment.
• Career growth opportunities within the organization.

To apply for this vacancy, please send your CV, along with any covering letter to [email protected] quoting the reference number CAR9141. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.