Adsterra is an online advertising company. Our main project is supporting and developing an international online advertising platform that is among the Top 3 in the world.

We are expanding and looking for a Customer Service Specialist to join our Publishers sales team.

Responsibilities

• Communicate with clients worldwide and respond to their questions
• Troubleshoot common and unusual issues
• Collaborate closely with related teams
• Participate in extensive training, as we invest significantly in employee development and service quality

Requirements

• Upper-intermediate (B2) level of spoken and written English
• Stress resilience, friendliness, and strong communication skills
• Willingness to work with routine and repetitive tasks
• Strong troubleshooting and problem-solving skills

What we provide

• Official employment and medical insurance
• Transparent motivation system and bonuses
• Structured training and onboarding with a dedicated mentor
• Hybrid work model, with the opportunity to work remotely after successful completion of the probation period
• Working hours: 09:00 to 21:00 (2-on, 2-off schedule)
• Modern, comfortable office in the Germasogeia area, Limassol
• Friendly corporate culture

Benefits

• Compensation for courses and conferences
• Compensation for English and Russian/Greek lessons
• Compensation for sports activities