The University of Limassol is seeking a dynamic and experienced Admissions & CRM Specialist to join its team. The successful candidate will play a key role in shaping and executing innovative recruitment strategies and collaborating closely with internal departments. This role is central to delivering a seamless, engaging, and supportive student experience, aligned with the University’s strategic vision and growth objectives.

Key Responsibilities:

Student Recruitment & Advisory

• Provide expert guidance to prospective students on academic programs, entry requirements, and study pathways
• Offer personalized counseling to support applicants in selecting appropriate programs
• Manage and follow up inquiries through phone, email, digital platforms, and in-person meetings
• Represent the University at education fairs, school visits, open days, and recruitment events
• Build and maintain strong relationships with schools, colleges, and educational partners

Admissions Processing & Oversight

• Guide applicants through the full admissions journey from inquiry to enrollment
• Review applications to ensure completeness, accuracy, and compliance with admissions requirements
• Verify that required identification and academic documentation is properly collected and recorded
• Coordinate with academic departments regarding admission decisions when necessary
• Prepare and issue offer letters and official admissions documentation
• Support quality control and consistency in admissions procedures

Salesforce CRM Leadership & Systems Coordination

• Lead the Salesforce CRM project on behalf of the Admissions and Recruitment Department
• Coordinate all required system adjustments, improvements, and process updates from the departmental side
• Act as the main point of contact for new CRM requests, workflow modifications, and operational enhancements
• Collaborate with internal stakeholders and technical teams to ensure CRM processes align with admissions operations
• Monitor system usage, data accuracy, and process compliance within the department

CRM & Data Management

• Ensure accurate and timely updating of student records in Salesforce and related systems
• Oversee tracking of applicant status, communications, and documentation
• Ensure student data is handled in accordance with institutional procedures and data protection standards
• Monitor admissions pipelines and support reporting requirements

Student Communication & Support

• Serve as a point of contact for prospective students and families
• Provide clear guidance on tuition fees, deadlines, procedures, and next steps
• Support admitted students during pre-registration and onboarding stages
• Provide assistance with accommodation, documentation, and procedural matters when needed

International Admissions Support

• Assist with international admissions processes where required
• Provide guidance to international applicants regarding documentation and procedures
• Support coordination related to international applicant needs in collaboration with relevant units

Recruitment Strategy & Collaboration

• Contribute to achieving recruitment targets across programs and markets
• Identify market trends, student concerns, and process gaps, providing insights to management
• Collaborate with the Marketing team on campaigns, events, and recruitment initiatives
• Provide feedback on program demand and entry requirement trends

Administrative & Reporting Responsibilities

• Maintain accurate documentation of communications and admissions actions
• Support preparation of admissions and recruitment reports
• Ensure adherence to University policies, procedures, and quality standards

Professional Conduct

• Maintain a professional, student-centered, and service-oriented approach
• Uphold confidentiality and ethical handling of student information
• Represent the University positively in all internal and external interactions

Qualifications & Skills:

• Bachelor’s degree required; a Master’s degree in Education, Business, International Relations, or a related field will be considered an advantage.
• Proven experience in student recruitment, admissions, or higher education administration.
• Strong interpersonal, communication, and negotiation skills.
• Ability to build and maintain relationships with agents, partners, and internal stakeholders.
• Strong organizational, analytical, and problem-solving abilities.

Applications:

Please submit your CV to [email protected] .

All applications will be handled with the utmost confidentiality.

Please note that only short-listed candidates will be contacted.