SHEERLINE LTD invites applications for the position of Customer Support Officer. The successful candidate will join a dynamic team and contribute to the efficient coordination of customer service operations.

Responsibilities:

• Receive enquires from the customer through email.

• Handling the requests from the quotation stage up until the invoicing stage.

• Coordinate with the Company's Service Engineers, and make arrangements for traveling, attendance, and submission of service reports.

• Responsible for the execution and implementation of the complete flow of operations.

• Search the approved service stations, through the website of the manufacturers and/or the classification societies members of IACS.

• Maintain the most efficient implementation of the ISO Systems as per Company's standards.

• Create and control all manual filing systems and relevant office paperwork.

Requirements:

• A BSc in Shipping, Maritime Studies, or a related field will be considered an advantage

• Ability and flexibility to work in a dynamic environment with tight deadlines

• Excellent organisational, communication, and teamwork skills

• Ability to manage multiple responsibilities simultaneously

• Computer literacy

• Fluency in Greek and English

APPLY NOW: https://miegroup.global/careers/