G.D.K. Rent A Car Ltd, representing AVIS & BUDGET in Cyprus, is seeking a Car Rental & Customer Service Agent for our Larnaca and Paphos airport desks.

The Car Rental & Customer Service Agent will be responsible for assisting customers with renting cars, managing reservations and providing exceptional customer service.

Responsibilities

• Greet customers provide exceptional customer service.
• Manage rental reservations and ensure accuracy of information.
• Assist customers with rental car selection.
• Explain rental policies, terms and conditions to customers.
• Process rental agreements and collect payments.
• Provide directions and answer customer’s questions.
• Upsell additional products and services as appropriate.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain a clean and organized rental desk area.

Requirements

• Excellent command of the English language, other languages is a plus.
• Strong customer service and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced environment and multi-task effectively.
• Basic computer skills.
• Ability to work a flexible days and hours.

Benefits

• Competitive salary incl. 13th salary & commission.
• Permanent work.
• Friendly and supportive work environment
• Staff discounts on car rentals across our network

To apply, please send your CV by email to [email protected]

Should you have any queries, please do not hesitate to contact us at: 24 822666