Elevate guest experiences by championing high operational standards, compliance, and sustainability at our forward-thinking hotel.

About Vangelis Hotel & Suites:

Steps away from the iconic crystal waters of Fig Tree Bay in Protaras, Vangelis Hotel & Suites is a modern, forward-looking resort where digital innovation meets deep-rooted family values. We don't just offer accommodation - we craft memorable, premium hospitality experiences built on genuine care and operational excellence.

Joining our team means working in a hotel that values structure, innovation, and people equally - where your contribution directly shapes both internal performance and the guest journey.

Key Responsibilities:

As our Quality expert, you will blend strategic compliance with hands-on, tech-driven floor management:

• Compliance Leadership: Champion the execution and upkeep of our ISO management systems (i.e. 9001, 14001, 45001).
• Sustainability Management: Drive eco-initiatives to maintain prestigious sustainability certifications. Proactively monitor environmental metrics (waste, energy, water).
• Operational Audits: Conduct smart, data-driven operational checks and internal audits across all hotel departments to ensure flawless compliance.
• Incident & Crisis Response: Manage incident reporting and investigation follow-ups, deploying swift, effective corrective actions. Confidently coordinate the hotel's response to incidents, emergencies, and service disruptions.
• Team Development & HR Support: Empower our workforce by supporting onboarding, induction and training functions, and maintaining accurate records.
• Duty Management: Step into the heart of the action during scheduled shifts as Duty Officer, resolving guest inquiries gracefully and handling operational disruptions with a solution-oriented mindset.

Qualifications:

• Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
• 2+ years of proven success in a hospitality setting, ideally with exposure to guest relations or operations.
• Familiarity with quality standards, health & safety regulations, and environmental laws. Practical knowledge of ISO frameworks (9001, 14001, 45001) is a strong plus.
• Fluency in Greek and English (both written and spoken).
• Excellent proficiency in MS Office and modern digital tools.
• Outstanding interpersonal communication, sharp problem-solving skills, and the agility to multitask in a fast-paced environment.
• Readiness to work evening shifts as part of the duty roster.

What We Offer:

We care for our team the same way we care for our guests. At Vangelis, you can expect:

• An attractive remuneration package
• 13th Salary guaranteed
• A structured 5-day work week so you can recharge
• Extensive, fully funded training opportunities and certifications to sharpen your skill set
• A digital-forward, collaborative, and energetic environment where your voice is heard and your impact is visible

Ready to Shape the Future of Hospitality?

If you are a driven professional looking to elevate your career within an inspiring, modern environment, we want to hear from you!

To Apply: Please submit your CV to [email protected] with the subject line: Quality Officer.

Please note: To ensure a premium candidate experience, we review every application thoroughly. However, only those shortlisted for an interview will be contacted.

Personal Data:

We transfer your personal data to specific recipients or categories of recipients, including, in particular, the company’s management team.

Your personal data will be used and stored only for a limited period, corresponding either to the time objectively required to achieve each relevant processing purpose, or to the period we are legally obliged to retain such data in order to comply with legal or regulatory requirements. In any case, we will not process your data for a period exceeding one (1) year from the date of our last communication. After the expiration of the retention period, your data will be securely deleted or destroyed.

If you wish to contact us regarding matters related to the processing of your personal data or the exercise of your rights, you may contact us at: [email protected] or the address: 34 Protaras Avenue, Paralimni 5296, Cyprus.