VPR Safe Financial Group Limited (Alvexo), one of the leading Forex companies in Cyprus is looking for a qualified professional to join our team as a Retention Officer (Arabic Speaking)

Required Skills:

• Excellent Knowledge of Arabic and English language both written and oral is necessary
• University /College or other Degree in a relevant field
• At least one year previous experience in Retention in a regulated financial services company is considered an advantage
• Excellent communication skills– verbal and written
• Ability to work as a part of a team
• Ambitious, persuasive and highly self-motivated 

Main Duties and Responsibilities:

• Building and maintaining relationships with new and existing clients
• Ensuring customer satisfaction through professional communication
• Assisting client’s with queries
• Promoting the company’s products and services in an effective manner.
• Regularly report to the management
• Maintaining and updating our CRM
• Achieving key performance indicators

An attractive remuneration package will be offered to the successful candidate along with the opportunity to develop skills and knowledge in a young, dynamic and constantly growing environment.

We are located at 1 Agias Fylaxeos Street, KPMG Center, 3025 Limassol.

Please send your CV at hr@alvexo.com  (quoting the job title in the subject line). All applications are maintained in strict confidence.

Due to high volume of CV received only successful applicants will be contacted.