We're Hiring Retention Officers (Arabic Speaking)
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#AL07198 Type: Full time
VPR Safe Financial Group Limited (Alvexo), one of the leading Forex companies in Cyprus is looking for a qualified professional to join our team as a Retention Officer (Arabic Speaking)
Required Skills:
- Excellent Knowledge of Arabic and English language both written and oral is necessary
- University /College or other Degree in a relevant field
- At least one year previous experience in Retention in a regulated financial services company is considered an advantage
- Excellent communication skills– verbal and written
- Ability to work as a part of a team
- Ambitious, persuasive and highly self-motivated
Main Duties and Responsibilities:
- Building and maintaining relationships with new and existing clients
- Ensuring customer satisfaction through professional communication
- Assisting client’s with queries
- Promoting the company’s products and services in an effective manner.
- Regularly report to the management
- Maintaining and updating our CRM
- Achieving key performance indicators
An attractive remuneration package will be offered to the successful candidate along with the opportunity to develop skills and knowledge in a young, dynamic and constantly growing environment.
We are located at 1 Agias Fylaxeos Street, KPMG Center, 3025 Limassol.
Please send your CV at hr@alvexo.com (quoting the job title in the subject line). All applications are maintained in strict confidence.
Due to high volume of CV received only successful applicants will be contacted.