Our client a leading Forex Broker, a well established international investment firm that has become a true industry leader, with offices in Europe is seeking to recruit a Polish Customer Care Officers to join their team in Limassol. The successful candidate must fluently speak the English language plus Polish. It is also a must for the successful candidate to not have any work permit issues.

Job Responsibilities

• Dealing with clients’ inquiries via live chat, email and telephone
• Performing individual clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

Job Requirements

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Excellent oral and written skills in English & Polish
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

What our client offers

You will join a multicultural environment, you will be a part of a team. You will have opportunities to grow within the company by attending training weeks and seminars. They will offer activities related to corporate social responsibility and a nice working atmosphere environment.  Our client package offers: competitive salaries, full medical insurance, pension scheme and annual bonuses.

Working Hours: Monday-Friday from 08:30-16:30 or from 16:30-00:30.

How to Apply
If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line

Please note that due to the high volume of applications received, only successful candidates will be contacted