Polish Customer Care Officer - Limassol
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#WC05981 Type: Full time
Our client a leading Forex Broker, a well established international investment firm that has become a true industry leader, with offices in Europe is seeking to recruit a Polish Customer Care Officers to join their team in Limassol. The successful candidate must fluently speak the English language plus Polish. It is also a must for the successful candidate to not have any work permit issues.
Job Responsibilities
- Dealing with clients’ inquiries via live chat, email and telephone
- Performing individual clientele analysis and taking actions as required
- Handling client inquiries appropriately and ensuring that high level service is provided
- Promoting available products and services to clients
- Developing and maintaining excellent relationships with prospective and existing clients
- Cooperating effectively with other departments as required
- Contributing to team effort by achieving targeted results
Job Requirements
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Excellent oral and written skills in English & Polish
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
What our client offers
You will join a multicultural environment, you will be a part of a team. You will have opportunities to grow within the company by attending training weeks and seminars. They will offer activities related to corporate social responsibility and a nice working atmosphere environment. Our client package offers: competitive salaries, full medical insurance, pension scheme and annual bonuses.
Working Hours: Monday-Friday from 08:30-16:30 or from 16:30-00:30.
How to Apply
If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line
Please note that due to the high volume of applications received, only successful candidates will be contacted