In one sentence

Overall accountability for translating business and account needs to a technical level.

What will your job look like?

• Accountable for defining & planning infra/IT strategy and prioritizing infra/IT service targets for the project and its interfaces simultaneously

• Accountable for infra and IT services from establishment to OGS (ongoing support) and serve as a focal point to partners requiring infra/IT services, including handling customer concerns and problem resolution

• Handle End-2-End production architecture design, setup, implementation and operation

• Cultivate service orientation and adhere to agreed SLAs, responsible for meeting infra/IT SLA and handle internal important metrics

• Identify, assess and mitigate infra/IT related risks

• Seek to understand the challenges/needs of the customer/business groups, plan/anticipate the needs/demands of client groups

• Define and mediate timelines and priorities with other groups according to staffing, requirements and budget

All you need is...

• 7+ years’ experience in software development or infrastructure management including people management

• Diverse experience in infra/IT dimensions

• Broad understanding of the relevant domain (e.g. products)

• Computer Engineering Degree or equivalent is essential, experienced degree an advantage

Why you will love this job:

• Be involved in a wide scope of activities!

• Work with excellent products and solutions!

• Opportunity for professional development!

• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!

• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

If you are interested, please apply here.

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce