CareerFinders, on behalf of our client, an expanding Investment Firm with offices across Cyprus, we are seeking to recruit an IT Helpdesk Support Officer to join their growing team based in Limassol. The successful applicant will support internal teams by installing, deploying, configuring and troubleshooting end user's equipment, software and applications used within the company. You should hold an academic background relating to Information Technology and possess previous experience within a similar IT Support position. Excellent communication skills in English are a must.

Key Duties/Responsibilities:

• Supports the new hires onboarding by installing, deploying, configuring and troubleshooting end user's equipment, software and applications.
• Acts as the first point of IT contact for any technical issues.
• Resolves requests for technical assistance either in person, ticketing system or over the phone.
• Administers and supports desktop PC’s, laptops, printers, MFPs, VDIs, VoIP devices and smartphones.
• Maintains and supports in-office IT equipment and back-office systems.
• Maintains and tracks IT Equipment inventory stock to support everyday activities.
• Deploys new hardware and software as needed.
• Troubleshoots system and network problems, diagnoses and solves hardware/software faults.
• Ensures that system records and procedures are accurate and current.
• Assists on day to day administration and monitoring of MS Windows servers, Office 365, MS Active Directory, DNS and DHCP.
• Assists on day to day administration and monitoring of the enterprise back-up systems.

 Key Skills/Experience:

• University degree in Information Technology or a relevant field.
• Previous experience in a similar position is highly desirable.  
• Excellent command of the English language.
• Ability to multitask, prioritize and work independently.
• Strong communication, problem-solving and organizational skills.
• Ability to master new technology quickly and to work in a fast pace environment.
• Ability to work under pressure efficiently.

 Key Benefits:

• Attractive remuneration package.
• Quarterly bonuses based on personal performance.
• Corporate fund scheme.
• Discretionary yearly bonus based on company's and personal performance.
• Discount benefit card.
• Yearly Training Budget – Udemy membership per department.
• Training opportunities for growth and personal development.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6374. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.