CareerFinders, on behalf of our client, an expanding Technology Group based in Cyprus that provides powerful CRM technologies and solutions to a wide range of clients, we are seeking to recruit a PSP Onboarding Specialist to join their growing team based in Limassol. The successful applicant will manage the end-to-end onboarding process for new merchants and partners, ensuring a seamless transition, as well as collaborating with sales, compliance, and technical teams to align onboarding activities to company standards. Our client is seeking applicants who possess at least 1 year of experience in onboarding, preferably in the Payment Solutions and/or Forex industries. Strong organizational and communication skills to handle multiple onboarding projects concurrently are essential. Our client offers an attractive remuneration and benefits package based on skills and experience.

Key Duties/Responsibilities: 

• Manage the end-to-end onboarding process for new merchants and partners, ensuring a seamless transition.
• Collaborate with sales, compliance, and technical teams to align onboarding activities with Company standards.
• Educate merchants on payment platform features and assist in integrating the payment solutions into their business models.
• Troubleshoot technical issues during onboarding and provide relevant documentation or escalate to technical teams as needed.
• Monitor compliance and regulatory requirements for merchants to ensure adherence.
• Maintain detailed onboarding documentation and records for each merchant.

Key Skills/Experience: 

• Minimum of 1 year of experience in onboarding, preferably in the Payment Solutions and/or Forex industries.
• Familiarity with PSP (Payment Service Providers) and/ or financial technology solutions.
• Strong organizational and communication skills to handle multiple onboarding projects concurrently.
• Ability to troubleshoot technical issues and work effectively with technical teams.
• Attention to detail, with a customer-oriented mindset.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR7511. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.