bbf: is one of the fastest-growing real estate companies on the Cyprus market, offering its clients such services, as property sales, rentals, management, construction, and other related services. bbf: is willing to enlarge its internal staff and is currently looking for a Russian Speaking Aftersales Administrator.

Main tasks and responsibilities:

• Process and manage orders for replacement parts, repairs, and warranty claims.
• Generate reports on aftersales performance and contribute insights for continuous improvement.
• Uphold a high standard of customer service, aiming to exceed customer expectations.
• Assist in developing and implementing efficient aftersales processes and procedures
• Preparation of necessary documents for projects handover process according to the company's procedures
• Preparation of necessary reports at the request of the manager
• Update databases and customer records in SAP or other programs implemented in the company
• Contacting customer via email or phone to arrange meetings or to obtain missing information
• Working with the company's suppliers, placing orders and monitoring their executions
• Collection, systematization and organization of document storage
• Deal with paperwork
• Supporting the department with other administrative tasks

Requirements for the position:

• Strong organizational and multitasking skills
• Excellent communication and interpersonal abilities
• Detail-oriented with a focus on accuracy in record keeping
• Familiarity with aftersales and customer service principles
• Proficient in using relevant software and tools for order processing and data management

What do we offer:

• Young, dynamic, and friendly working environment
• Fast-growing company with potential career perspectives
• Interesting and challenging daily tasks within the aftersales department
• Comfortable and prestigious office
• Provision of 13th salary

Interested candidates are kindly asked to click HERE and submit their application.