CareerFinders, on behalf of our client, an expanding Investment Firm with offices in Limassol, we are seeking to recruit an IT Support Officer to join their growing team. The successful applicant will be responsible for handling a variety of IT support related tasks, including addressing any technological problems that arise within the company and providing technical support to users by diagnosing and correcting issues. You will ideally hold an academic background relating to Information Technology, Computer Science or a related field and possess approximately 2 years of demonstrable experience within a similar IT Support position. Excellent verbal and written communication skills in English and Greek are essential for this role.

Key Duties/Responsibilities:

• Provide helpdesk administration support and computer/laptop setup, including offsite support, and serve as the first point of contact for IT support (L1/L2).
• Install, configure, and maintain software and hardware components of computer and network systems.
• Diagnose and troubleshoot software and hardware issues in timely manner.
• Maintain and provide support on IT, telephone system, software and hardware equipment and provide resolution of related problems.
• Maintain and setup Windows/ Network Equipment.
• Liaise with third-party vendors and manage related service contracts.
• Manage the company's IT assets.
• Assist with the deployment and maintenance of security software and tools, such as firewalls, antivirus software, and intrusion detection systems.
• Assist with the development and implementation of policies and procedures related to information security and office IT administration.

Key Skills/Experience:

• Diploma or above in IT/Computing/Computer Science or related discipline.
• At least 2 years of relevant working experience (work experience in a similar role in a financial institution is preferred).
• Proficiency in supporting and managing Apple, Windows and Google environments.
• Experience with computer networks, network administration and installation.
• Experience with Windows, Office 365, mobile devices, cloud services and other desktop application support.
• Ability to handle confidential information sensitively and tactfully.
• Excellent communication skills, time management skills – able to plan, prioritize and organize.
• Fluent Greek & English
• Flexible in work times. May be required to work outside of normal office hours.
• Knowledge of industry-specific regulations and compliance requirements, such as PCI DSS, and GDPR will be considered an advantage.

Key Benefits:

• Be part of a dynamic and multi-cultural team.
• Career growth opportunities with global offices.
• Competitive salary.
• Performance related bonus.
• Private medical insurance.
• Education subsidy & full-paid Study Leave.
• Fitness membership allowance.

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cyquoting the reference number CAR7048. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.