Soft2Bet is a rapidly growing and dynamic Casino White Label platform provider and operator. We offer a full range of Tech and Gaming solutions, turning our partners’ concepts into reality! Founded in 2016, the company has expanded into an international team with offices in Cyprus (headquarters), Malta, Panama and Bulgaria.

To make outbound calls to players to assist with players using the site to increase activity, retention and reactivation.

Requirements

• An energetic passion for customer service and speaking directly with customers
• A comfort in striking up conversations whilst confidently promoting our sites, products and promotions.
• A drive to reach targets and overachieve on a daily basis
• Native German speaker and English are required
• An understanding of the Casino and/or sports betting industry
• Target oriented and driven by achieving goals

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Duties and Responsibilities

• Making daily outbound calls and follow ups
• Assisting new players and current players to ensure they have no blockers to enjoying our products
• Promoting our site, products, campaigns and overall entertainment offering
• Working with your team leader to ensure all targets are understood and
• Work with other departments such as Payments, Risk, VIP and Customer Support

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We offer excellent benefits

• Working in dynamic European company
• Flexible work hours
• Ability of career and professional growth within the company
• Corporate events, team buildings
• Young and friendly team

If you are interested, please send your CV to keyrouz.n@brainrocket.com.