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Receptionist

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Τύπος: Πλήρης Απασχόληση

Thanos Hotels & Resorts are currently seeking to recruit a Receptionist for Almyra Hotel and Anassa Hotel.

Job Role

Responsible for attending to guests and dealing with inquiries and special requests

Duties & Responsibilities

  • Assists with the checking in of guests as per existing Front Office policies and regulations.
  • Answers the telephone, screens and directs calls
  • Takes and relays messages to guests correctly and promptly
  • Provides requested information to callers
  • Greets people entering the hotel
  • Directs guests or any other visitors to the correct department
  • Deals with queries from both the public and hotel guests
  • Performs general administrative and clerical support
  • Receives and sorts mail and deliveries
  • Schedules any necessary appointments
  • Ensures that Reception area is kept clean and tidy at all times
  • Notifies the porter to transfer guests’ luggage to their assigned rooms
  • Assists in guests’ check-out and knows how to settle guests’ accounts either by cash or credit card
  • Informs guests of hotel and general information regarding restaurants etc
  • Offers wake up services, orders taxi transfers as and when required.
  • Able to operate the telephone call center
  • Adhere to Hotel’s standards, policies and procedures and to have a complete understanding of the policies; including Fire, Hygiene, Health & Safety
  • Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law
  • Perform any other relevant duties assigned by the Front Office Manager

Requirements

  • Previous experience as a Receptionist at a 5* Hotel
  • Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
  • Pleasant, honest and friendly personality
  • Ability to work in a fast pace environment and cope under pressure
  • Computer Literate
  • Commitment to learning & self-development
  • Promotes cooperation & commitment within a team
  • The ability to cope under pressure
  • Problem-solving ability, to resolve issues as they arise
  • Inspiring and motivating others while being caring and understanding
  • Excellent interpersonal skills in handling staff relations and/or guest complaints
  • Due to work permit restrictions, candidates must have the right to work in Cyprus

Benefits:

  • Competitive salary depending on experience
  • Career progression
  • Comprehensive new staff training and induction programmes
  • Staff discounts (shops, events, facilities)
  • High profile hospitality company of 5* luxury Hotels
  • Great work-life balance
  • Free meals

If you are interested please click APPLY below or send us your CV at careers@thanoshotels.com call (+357) 26885401, 26888205 for more info.

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus

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