Payments Analyst (Risk/Fraud/Chargebacks) (6786)
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#CR60688 Τύπος: Πλήρης Απασχόληση
CareerFinders, on behalf of our client, an expanding Group of Companies that provide services including Accounting & Bookkeeping, predominantly to Forex companies, as well as PSPs, we are seeking to recruit a Senior Payments Analyst to join their growing team based in Limassol. As a Senior Payments Analyst, you will play a crucial role in managing and analyzing payment processes, identifying potential risks and fraud, and optimizing payment operations. The ideal candidate will have at least 3 years of relevant experience in the payments industry, exceptional organizational skills, and a deep understanding of Visa and Mastercard systems and regulations. Excellent verbal and written communication skills in English are essential.
- Conduct thorough analysis of payment transactions, identifying potential risks, fraudulent activities, and chargeback instances.
- Utilize data analysis tools and techniques to identify trends, patterns, and anomalies in payment data.
- Handle chargeback disputes, ensuring timely resolution and compliance with Visa and Mastercard chargeback rules and regulations.
- Analyze chargeback data to identify trends, root causes, and potential areas for improvement.
- Continuously evaluate payment processes, systems, and procedures to identify opportunities for improvement and optimization.
- Collaborate with cross-functional teams to implement process enhancements and increase operational efficiency.
- Prepare comprehensive reports and presentations on payment analysis findings, risk assessments, and chargeback metrics.
- Clearly communicate findings and recommendations to stakeholders, including Management, to support decision-making processes.
- Stay up-to-date with industry regulations, particularly those related to payment processing, risk management, and fraud prevention.
- Ensure compliance with Visa and Mastercard rules and regulations and implement necessary changes to maintain compliance.
- Collaborate with internal teams, including finance, legal, and customer support, to address payment-related inquiries, resolve issues, and provide expert guidance on payment processes, risk mitigation, and chargeback management.
- Bachelor's degree in a relevant field, such as Finance, Business, or Computer Science, is preferred.
- Minimum of 3 years of experience working in the payments industry, with a focus on risk/fraud/chargebacks.
- In-depth knowledge and understanding of Visa and Mastercard systems, rules, and regulations.
- Exceptional analytical skills, with the ability to analyze complex payment data and identify patterns, trends, and anomalies.
- Strong presentation skills, with the ability to present complex data and findings in a clear and concise manner to both technical and non-technical stakeholders.
- Self-motivated and proactive mindset, with a strong drive for continuous learning and professional growth.
- Strong problem-solving and critical-thinking abilities, with a focus on identifying innovative solutions to payment-related challenges.
- Excellent written and verbal communication skills in English, with additional languages being a plus.