For a well establish I-gaming company we are currently looking for a motivated and dynamic Portuguese Customer Support Representative.

Responsibilities:

• Dealing directly with clients’ queries over chat system, e-mail, and phone

• Answering clients’ requests

• Promoting products and services to clients

• Optimize customers’ satisfaction.

• Interacting with other departments as necessary to meet clients’ needs

• Maintaining professionalism in all instances

Requirements:

• Experience preferred but not mandatory

• Fluent in English

• Native Portuguese language proficiency

• Attention to detail and quality of work.

• Computer literate and proficient user of Excel

• European citizenship

• (5 day shifts)-12:00 – 20:00 and 18:00 – 02:00

Remuneration & Benefits:

• Career development

• 21 days Paid Annual Leave

• Medical Health Insurance

• Complimentary lunch

• Team Building Activities

• Monetary voucher on Birthdays and additional occasions

• Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)

• Referral Bonus

• Paid Training

• Unlimited daily snacks and beverages

• Supportive and positive working environment

If interested please send your cv to cv@d-way.com.