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Post-sales Customer service Manager

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Τύπος: Πλήρης Απασχόληση

Apply Here: Post-sales Customer service Manager

With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value add distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.

We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.

Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.

We offer:

  • Opportunity to work for a financially strong, fast-growing multinational company
  • Constant interaction with global teams of professionals 🎯
  • International career opportunities 🚀
  • Access to continuous professional development: training, certification programs, events, and team buildings
  • Health insurance
  • Work from home option
  • Competitive salary package and motivation scheme
  • Life events’ gifts, corporate presents and awards, years of service bonuses 🎁
  • Special prices for the Company products

Key functions:

  • Managing service coverage in Cyprus for various brands.
  • Company’s Multi-brand Service center administration.
  • Identifying target customers, development and implementation of sales of IT services.
  • Service support of the Company’s partners and retailers.
  • RMA parts claims and inventory management via vendors/suppliers.
  • Spare parts inventory management.

Qualification and skills:

  • Higher education. Technical education is a preference.
  • Work experience of 2 years or more in repair service centers (e.g., Samsung, Apple, Xiaomi, Huawei, Lenovo, LG, etc.) or telecommunication companies on service management positions.
  • Strong computer technical skills.
  • Fluency in English and Greek.
  • Highly dynamic, self-starter who uses own initiatives to maximize value of the Company.
  • Ability to work on multiple projects at different phases of implementation and drive to results in timely and top-quality manner.
  • Commitment to the job and its success.
  • Knowledgeable and confident in communicating information.
  • Ability to interact professionally and comfortably at all levels within the organization (verbal, written, presentations).
  • Analytical skills, initiative, accuracy and diligence.
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