Post-sales Customer service Manager
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#AE50975 Τύπος: Πλήρης Απασχόληση
Apply Here: Post-sales Customer service Manager
With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value add distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.
We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.
Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.
We offer:
- Opportunity to work for a financially strong, fast-growing multinational company
- Constant interaction with global teams of professionals 🎯
- International career opportunities 🚀
- Access to continuous professional development: training, certification programs, events, and team buildings
- Health insurance
- Work from home option
- Competitive salary package and motivation scheme
- Life events’ gifts, corporate presents and awards, years of service bonuses 🎁
- Special prices for the Company products
Key functions:
- Managing service coverage in Cyprus for various brands.
- Company’s Multi-brand Service center administration.
- Identifying target customers, development and implementation of sales of IT services.
- Service support of the Company’s partners and retailers.
- RMA parts claims and inventory management via vendors/suppliers.
- Spare parts inventory management.
Qualification and skills:
- Higher education. Technical education is a preference.
- Work experience of 2 years or more in repair service centers (e.g., Samsung, Apple, Xiaomi, Huawei, Lenovo, LG, etc.) or telecommunication companies on service management positions.
- Strong computer technical skills.
- Fluency in English and Greek.
- Highly dynamic, self-starter who uses own initiatives to maximize value of the Company.
- Ability to work on multiple projects at different phases of implementation and drive to results in timely and top-quality manner.
- Commitment to the job and its success.
- Knowledgeable and confident in communicating information.
- Ability to interact professionally and comfortably at all levels within the organization (verbal, written, presentations).
- Analytical skills, initiative, accuracy and diligence.