Thanos Hotels & Resorts are currently seeking to recruit Host/Hostess for Annabelle Hotel, Almyra Hotel, Anassa Hotel and Antasia Beach Club.

Job Role:

• Host/Hostess presents a positive first impression of the establishment’s friendliness, excellent service and high standards.
• Greets Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into a log, show Guests to their table and bid Guests farewell as they leave.
• Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive.
• Performs light housekeeping duties such as cleaning/polishing glasses and menus.
• As a member of an energetic team, Host/Hostess may also need to answer phones and take reservations.

Duties & Responsibilities

• Upon starting the shift the host/ess reviews the reservations, follows up on double bookings in different outlets and checks all special occasions and amenity requests (flowers/cakes etc.).
• Communicates reservations to the service staff in order to prepare the tables accordingly.
• Informs the restaurant manager or head waiter about special occasions and amenity requests.
• Is able to communicate with the guests in a minimum of two languages fluently (local language and English).
• Has an in-depth knowledge about the menus (food and beverage) and the weekly restaurant program and is well informed about hotel procedures.
• Escorts guests to tables, assists with chair seating. May offer an aperitif and/or water/drink (subject to restaurant standards) and wishes the guest a pleasant evening.
• Informs respective waiter about the name and room number of the table and, if appropriate, about aperitif or drink order.
• Ensures full guest satisfaction upon the departure of the guests.
• Maximises employee productivity and morale, whilst consistently maintaining discipline following hotel guidelines and legislation as directed by the Restaurant Manager.
• Takes pride in a professional appearance and adheres to grooming and verbiage standards.
• Reports all accidents, health and safety hazards to the head waiter or Restaurant Manager immediately.
• Executes other duties as may be assigned by a supervisor from time to time due to operational needs.
• Promotes the restaurant in different areas of the hotel as well as other areas (restaurants, bars, social meetings, sales calls) in Paphos.

Requirements:

• Previous experience as a Host/Hostess at a 5* Hotel
• Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
• Pleasant, honest and friendly personality
• Ability to work in a fast pace environment and cope under pressure
• Computer Literate
• To be quality driven and critical of all aspects of the food and beverage operation in order to guarantee the highest level of creativity and productivity within the organization
• Commitment to learning & self-development
• Promotes cooperation & commitment within a team
• The ability to cope under pressure
• Problem-solving ability, to resolve issues as they arise
• Inspiring and motivating others while being caring and understanding
• Excellent interpersonal skills in handling staff relations and/or guest complaints

Benefits:

• Competitive salary depending on experience
• Career progression
• Comprehensive new staff training and induction programmes
• Staff discounts (shops, events, facilities)
• High profile hospitality company of 5* luxury Hotels
• Great work-life balance
• Free meals

If you are interested in joining Thanos Hotels & Resorts, please click APPLYbelow or send us your CV at careers@thanoshotels.com or call (+357) 26885411, 26885401, 26888205 for more info.

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus