Customer Support Representative (€1400-€1500 / month)
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#CH25954 Τύπος: Πλήρης Απασχόληση
Megabet Plus, the largest betting company in Cyprus is looking to recruit a Customer Support Representative.
The Customer Support Representative handles customer communication, researching and resolving customer issues, using available tools. Problem solving, administering the customer’s account.
Main Responsibilities:
- Responding to calls, chats and emails to serve new and existing customerts and fullfill requests.
- Resolve any issues by clarifying the customer’s complaints.
- Ensuring all customers are satisfied to increase customer loyalty.
- Excellent customer service and complaints handling experience.
Qualifications:
- Bachelor Degree in Business Administration / Communications or in a related field will be considered as an advantage.
- Fluency in Greek and English is a must.
- Ability to be working in shifts, including night and weekend shifts (Working 5 days per week total of 40 hours).
- Strong written and verbal communications skills.
- Problem solving skills.
- Friendly and polite personality.
Package Offered
- Attractive salary (€1400-€1500 / month) aligned with your skills and experience.
- Discretionary Annual salary increases.
- Discretionary Annual Bonuses.
- 21 days annual leave.
- Fitness Allowance.
- Monthly social events.
Applications
Interested candidates are encouraged to share their CVs latest by 16/05/21. Please note that due to high volumes of applications received only shortlisted applicants will be responded to.