A well-established & regulated Investment Firm located in Limassol, is looking to hire a Customer Support Officer.

Responsibilities:

• Handle all client queries via live chats, emails and phone calls

• Be the first point of contact for existing clients and assist internally, all other departments according to their needs.

• Process appropriate verification procedures according to client classifications daily

• Any other duty assigned by the Customer Support department.

Requirements:

• Bachelor’s or Master’s Degree

• 1 year of experience in a customer support OR sales role within the industry

• Excellent knowledge of the English Language both written and oral.

• Organized, diligent and detail oriented.

• Computer literate, good capacity of Microsoft Office applications.

• Professionalism, work ethic, Self-motivation and a Team player.

• Positive can-do attitude.

• Willingness to do morning and afternoon shifts on a weekly basis.

• Flexible to work on Cyprus Public holidays on rotation.

• Working Hours 09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday.

Benefits:

• Attractive remuneration package based on qualifications and experience.

• 13th Salary.

• Medical Insurance

• And many more!

If you wish to apply for this role, please send your updated CV to Stella Theodoulou at career.careeresti@gmail.com quoting ‘Customer Support Officer / R5VVR’ on the email’s subject line. Please note that only shortlisted candidates will be contacted.