Cablenet Communication Systems Ltd seeks to recruit a full-time person for the following career opportunity based in Nicosia:

Call Center Representative

Responsibilities

• Act as an interface between the customers and the company by providing exceptional customer service and handling customers’ queries and complaints in a professional and timely manner
• Promote and details information about the company’s products and services; provide guidance to existing/potential customers and assist them in selecting those products/services best suited to their needs
• To escalate and liaise with other departments for issues such as payment
• Solve all issues or requests in detail through proper information or referral to the appropriate internal department

Requirement

• High School Diploma
• Educated to a degree level will be an advantage
• Ability to work on any shift including Saturday
• Excellent command of the spoken/written Greek and English language
• Computer literate
• Excellent communication skills
• Time management skills and ability to prioritise
• Excellent problem-solving capabilities
• Positive attitude and customer oriented
• Previous customer service experience will be considered as an advantage

Interested candidates should send their CVs to careers@cablenetcy.net  by June 30 2020 with subject reference “COCC7620”. All applications will be handled with complete confidentiality.