Our client, an international group of companies who are  offering digital solutions for all affiliate marketing industries, are looking an Account Manager in favor of their online customer support service provider in their headquarters in Paphos with growth potentials
 
Key Responsibilities

• Interview customer support candidates
• Provide training to customer support
• Collaborate with Quality Assistants and the Customer Support Team and provide assistance to them when needed
• Offer guidelines to the employees for the long-term growth and prosperity of the company
• Prepare documents for the management upon request
• Day to day online communication (either written or verbal) with freelancers around the world
• Prepare reports for the management when requested

Candidate Profile: 

• Business Administration, Business Management, Marketing, HR, Customer Support background or experience in any other relevant field
• Previous experience in Online Marketing will be considered as an advantage
• Time management and prioritization skills - meet deadlines 100%
• Strong organizational, negotiation and problem solving skills
• Excellent interpersonal skills
• Attention to detail
• Excellent knowledge of the English language (both verbal & in writing) - any other language will be considered as an advantage
• Experience with Excel functions & MS Office