Japanese Speaking Customer Relations Officer (Forex) – Limassol
This job post is expired. You can search for other jobs here at www.carierista.com.
#AC09670 Type: Full time
Advance Career Ltd on behalf of our client an International CySEC regulated Forex Firm in Limassol is seeking to recruit a Japanese speaking Customer Relations Officer;
- Handles welcome calls/call-back requests.
- Maintains contact with existing clients to ensure high levels of client satisfaction.
- Provides general information in regards to the Company's platforms and services offered.
- Informs and assists clients in relation to the use of all current and future products.
- Provides quality and efficient live support to existing and potential clients.
- Assists customers who wish to open a forex trading account.
- Maintains professional internal and external relationships that meet Company’s core values.
- Delivers service and support to customers through live chats, emails, phone calls and meetings.
- Collects customer feedback and follows up e.g. requests for new products and services.
- Suggests ideas and actions to develop the market.
- Coordinates with the marketing departments in regards to planning seminars, expos and translations of certain campaigns.
- University Degree preferably in Finance or Economics
- Previous relevant working experience will be considered an asset
- Excellent command of the English and Japanese language
- Computer literacy with very good working knowledge of Microsoft Office applications
An attractive remuneration package will be offered to the successful candidate.