The Junior Systems Administrator will help with daily IT related administrative tasks.

ESSENTIAL FUNCTIONS:

• Provide end user first level IT support for local and remote staff.
• Support with company IT on-boarding of new employees locally and remotely.
• Assist staff with technical support of desktop computers, tablets, laptops, applications and related
• Keep track of IT consumables for various programs and issue replacement devices as needed.
• Obtain signatures for equipment transfers as they occur and track the changes in the equipment database.
• Perform IT troubleshooting for new and existing technology solutions as required to support company objectives.
• Collect and track information and requests in the IT support ticketing system.
• Identify support requests that need escalation due to their impact to the organization.
• Preform daily IT related administrative tasks as needed.
• Conduct work in compliance and company safety procedures.
• Perform other duties as assigned.

QUALIFICATIONS:

• A minimum of 1-3 years of professional experience preferred
• Bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent Operational experience preferred, but not required
• Proven ability to influence and work closely with partners to determine acceptable solutions
• A great customer support mentality
• Exceptional troubleshooting skills with the ability to independently research and solve system issues.
• Analytical skills and the ability to analyze quantitatively, scope technical requirements, and effectively prioritize program goals
• Excellent planning, interpersonal, and time management skills with a track record of following through on dedications.
• A definite self-starter!!!
• A basic understanding of how to work iteratively and within an Agile development methodology
• Travel to other offices may be occasionally required 

We offer a positive working environment with opportunities for growth.

Please forward your CV to hr@woodbrookgroup.com quoting the job title you are applying for in subject line.

All applications will be dealt with strict confidentiality.