Almond Recruitment, on behalf of a leading CySEC-licensed financial services firm based in Nicosia, have a fantastic opportunity for an IT Support Specialist to join their dynamic and professional team. In this role, you’ll be at the heart of the company’s tech operations—resolving hardware and software issues, supporting end-users, and playing a key part in maintaining and improving IT systems and infrastructure. If you’re passionate about technology and want to grow within a stable, forward-thinking company, this could be the perfect role for you.

Responsibilities

• Provide first-line technical support for hardware, software, and network issues.
• Install, configure, and maintain computer systems, applications, and peripherals.
• Troubleshoot system and network problems, diagnosing and solving faults.
• Set up user accounts, permissions, and passwords in line with security policies.
• Assist with IT asset management, including procurement, inventory, and maintenance.
• Support remote users with VPN, email, and other connectivity issues.
• Ensure security best practices, including antivirus management and patching.
• Document technical issues and solutions in an IT knowledge base.
• Collaborate with IT teams to improve system performance and reliability.
• Train users on IT tools, security practices, and software applications.

Requirements

• Proven experience in IT support or a related role.
• Strong knowledge of Windows, macOS, and Linux operating systems.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi).
• Experience with Microsoft 365, Google Workspace, and enterprise software.
• Basic knowledge of Active Directory, cloud services, and remote desktop tools.
• Excellent problem-solving and communication skills.
• Ability to manage multiple tasks and work under pressure.

Benefits

• 13th salary
• Private medical insurance

To apply for this vacancy please send your CV to jobs@almondrecruitment.org quoting reference CY22072C.

*Almond Recruitment is a professional recruitment agency run by a team with over 30 years international experience. Feel free to search and apply for job vacancies confidentially In Cyprus or Malta or get in touch with us and benefit from our experience. By sending us your CV, you are giving Almond Recruitment consent to contact you with any current or future job opportunities. CVs are held in the strictest of confidence.