VACANCY NOTICE

Paphos Operations Manager

CTC-ARI Airports Ltd, part of the ARI group, the Company managing the Travel Retail & Duty-Free shop operations at both Larnaca and Paphos International Airports, invites applications for the recruitment of a Paphos Operations Manager, based at Paphos International Airport.

Purpose of Role

To plan, direct, and coordinate the operations of the Duty-Free Shops in Paphos Airport. Ensuring optimal performance, productivity, efficiency, and profitability through good management practices and strong leadership of the team.

Key Responsibilities

• Drive profitability and sales while optimising results through analysis and support.

• Propose measures to improve operational performance.

• Ongoing review of sales results versus targets and budget with Retail Sales Managers and the wider teams.

• Contribute to future development at strategic and operational levels.

• Propose and drive Paphos retail improvements along with warehousing and logistic improvements.

• Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to the Company rules, regulations, and procedures.

• Build and maintain a motivated and productive sales team environment.

• Develop through coaching and support, a high calibre retail leadership team.

• Work closely with the Retail and Marketing Manager to provide quality retail information relevant to budgets etc.

• Deliver on the promise of an exciting and engaging customer experience through a full campaign calendar of premium instore displays, events, and entertainment.

Person Specification – Requirements of the Role

• University degree or Diploma in Business Administration, Retail Management, or related field.

• Minimum 5 years of retail management experience

• Excellent command of Greek and English language

• Proficiency in Microsoft Office

• Excellent leadership, communication, and interpersonal skills

• Excellent report writing and analytical skills

• Ability to work under pressure

• Ability to multitask and prioritize daily workload

• Strong analytical and problem-solving skills

• Discretion and confidentiality

Applications

Candidates may apply in writing through Careers (cydutyfree.com) or by submitting an application letter, their Curriculum Vitae and supporting documents to careers@ctcari.com. All applications will be treated with strict confidence and should reach us at the latest by 30th May, 2025. For any further enquiries, please contact Mrs. Despo Englezou on 24-841497/24-841530.