Receptionist

Job brief

All of our team at Anemi Hotel & Suites, located in the heart of Kato Paphos, is focused on delivering high quality and excellent customer service standards. We are looking for a talented, motivated individual who shares our philosophy, for the position of: Receptionist. A front desk officer performs a variety of administrative and clerical tasks on a daily basis.

Responsibilities:

• Check-in Guests, greet incoming guests and welcome them to the hotel.
• Receive & Confirm reservations
• Handle Guest Inquiries and Complaints
• From providing additional linens to handling complaints.
• Answer Phones, handle phone reservations, confirm previously-made reservations
• Process Payments and check-outs handle.

Skills:

• Communication​​
• Multitasking
• Prioritizing
• Organization
• Technical skills
• Interpersonal skills
• Initiative and problem-solving abilities
• Dependability

Requirements:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Protel office software knowledge will be considered as an advantage
• Good knowledge of Greek and English
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree, additional certification in Office Management is a plus

What we offer:

• Full training on all aspects of the position
• Career advancement
• Competitive rates
• Welcoming, professional & flexible environment
• Valuable training and development opportunities

Please send your CV to: careers@anemihotel.com