Operations Officer (Sea Freight) (6780)
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#CR72409 Type: Full time
CareerFinders, on behalf of our client, an expanding International Group of Companies that offers clients a wide range of Logistical & Distribution services, including Ocean & Air Freight, Road Transportation & Warehousing, we are seeking to recruit an Operations Officer to join their growing Sea Freight department, based in either Limassol or Nicosia. As an Operations Officer, you will report to the Operations Manager and provide exceptional customer service to achieve the company’s plans and objectives. You will be responsible for a variety of tasks, including the proper implementation of the company’s policies and procedures, as well as providing general operations support. An academic background relating Business Administration with emphasis on Transportation and Logistics is desirable as well as 3+ years of previous experience in a relevant role. Knowledge of freight forwarding concepts and port authority procedures and regulations are a must.
Key Duties/Responsibilities:
- Ensure that all department policies and procedures are implemented.
- Continuously focus on the corporate goals, results of “100% customer satisfaction’.
- Monitor Progress versus Plan.
- Conduct bi-weekly and monthly meetings with the General Manager.
- Follow up with the operations and sales team to ensure client satisfaction.
- Maintain good business relations by ensuring having relations with key accounts.
- Provide direct support to the team in urgent problems that might occur.
- Monitor Key accounts.
- Handle operation claims in coordination with the General Manager.
- Ensure timely closing of jobs and reporting to the accounting department.
- Build a good relationship with Carriers (air and sea) in coordination with the Department Managers.
- Monitor rules, regulations, and procedures.
Key Skills/Experience:
- Bachelor’s Degree in Business Administration with emphasis on Transportation and Logistics.
- 3 + years of experience in the Freight Forwarding field.
- Knowledge of freight forwarding concepts.
- Knowledge of all port authority procedures and regulations.
- Excellent command of the English language both verbal and written.
- Ability to work well independently as well as part of a team.
- Excellent organisational and time management skills.
- High attention to detail.
- Excellent client service skills.
To apply for these vacancies, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR6780. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.