Customer Service Representative (Retail Products) (7692)
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#CR72019 Type: Full time
CareerFinders, on behalf of our client, an expanding company involved in the manufacturing and distribution of raw materials, we are seeking to recruit a Storekeeper and Customer Service Representative to join their growing team based in Nicosia. The successful candidate will manage day-to-day operations of the store, answer phones and handle client inquiries professionally as well as interact with clients daily, providing support and advice on products. Our client is seeking applicants who possess experience in retail, customer service, or a similar role with the ability to multitask and manage time effectively. Strong communication and interpersonal skills are essential along with the ability to work independently and as part of a team. Excellent verbal and written communication skills in Greek and English are a must. Our client offers an attractive remuneration and benefits package based on skills and experience including 13th salary. Working hours will be on a shift basis, Monday – Saturday with total working hours not exceeding 40 hours per week.
Key Duties/Responsibilities:
- Manage day-to-day operations of the store.
- Answer phones and handle client inquiries professionally.
- Interact with clients daily, providing support and advice on products.
- Troubleshoot customer issues and provide solutions.
- Process orders accurately and efficiently.
- Maintain inventory and ensure the store is well-stocked.
- Assist customers with product selection and provide recommendations.
- Handle cash register transactions and maintain accurate records.
- Ensure the shop is clean, organized, and visually appealing.
- Assist with receiving and unpacking new stock.
Key Skills/Experience:
- Previous experience in retail, customer service, or a similar role.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency with point-of-sale systems and inventory management.
- Excellent problem-solving abilities.
- Ability to work independently and as part of a team.
- Friendly, approachable, and customer-focused attitude.
- Good communication skills in English and Greek.
- Enthusiastic, professional, and cooperative nature.
Key Benefits:
- Competitive compensation.
- Full-time, stable employment.
- Working hours will be on a shift basis, Monday-Saturday with total working hours not exceeding 40 hours per week.
- Full, comprehensive training.
- Supportive and friendly work environment.
- 13th Salary.
To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cy quoting the reference number CAR7692. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.