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Host - Hostess

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#SR71936
Type: Full time

St Raphael Resort & Marina is looking for a new associate for the position of Host / Hostess to grow with us.

Job Overview

The new member of Food & Beverage department will be responsible for welcoming customers into a restaurant, bar or similar hospitality establishment. Their duties include greeting diners, showing customers to their respective tables and taking bookings over the phone.

Main Responsibilities & Duties

  • Managing bookings, either in person, over the phone, or online
  • Providing waiting times to customers who are not pre-booked
  • Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
  • Providing a point of contact for customer feedback and helping to resolve any customer issues
  • Providing personalised service and assistance for large parties of guests and VIPs
  • Ensuring cleanliness and hygiene standards are met in the front of house area
  • Assisting with the opening and closing of the restaurant
  • Learning the food and beverage menu

Qualifications & Experience

  • Must speak and write Greek and English very well.
  • Minimum of two years’ experience in Food & Beverage industry.
  • Proof of experience as a Waiter in a 5 / 4 Star Hotel /Resort
  • Holder of an EU passport is essential.

Personal Characteristics

  • Pleasant and friendly personality, fair, honest reliable and polite.
  • Ability to multitask, work in a fast-paced environment.
  • Very good communication skills.
  • Working quickly without compromising quality
  • Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.

Remuneration package

  • Competitive salary according to skills and experience.
  • Strong collaborative and professional development environment

If this sounds like you, please forward your CV to careers@straphael.com

All applications will be treated with strictly confidence. CVs and personal data will keep secured and will only be stored for current or future employment purposes.

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