Host - Hostess
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#SR71936 Type: Full time
St Raphael Resort & Marina is looking for a new associate for the position of Host / Hostess to grow with us.
Job Overview
The new member of Food & Beverage department will be responsible for welcoming customers into a restaurant, bar or similar hospitality establishment. Their duties include greeting diners, showing customers to their respective tables and taking bookings over the phone.
Main Responsibilities & Duties
- Managing bookings, either in person, over the phone, or online
- Providing waiting times to customers who are not pre-booked
- Creating an appropriate atmosphere for guests that’s in line with the restaurant or bar’s image or branding
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Providing personalised service and assistance for large parties of guests and VIPs
- Ensuring cleanliness and hygiene standards are met in the front of house area
- Assisting with the opening and closing of the restaurant
- Learning the food and beverage menu
Qualifications & Experience
- Must speak and write Greek and English very well.
- Minimum of two years’ experience in Food & Beverage industry.
- Proof of experience as a Waiter in a 5 / 4 Star Hotel /Resort
- Holder of an EU passport is essential.
Personal Characteristics
- Pleasant and friendly personality, fair, honest reliable and polite.
- Ability to multitask, work in a fast-paced environment.
- Very good communication skills.
- Working quickly without compromising quality
- Ability to cope under pressure and deliver excellent service results in a high-paced luxury environment.
Remuneration package
- Competitive salary according to skills and experience.
- Strong collaborative and professional development environment
If this sounds like you, please forward your CV to careers@straphael.com
All applications will be treated with strictly confidence. CVs and personal data will keep secured and will only be stored for current or future employment purposes.