Our client a leading Forex Broker, a well established international investment firm that has become a true industry leader, with offices in Europe is seeking to recruit  Customer Care Officers to join their team in Limassol. The successful candidate must fluently speak the English language plus Portuguese. It is also a must for the successful candidate to not have any work permit issues.

Job Responsibilities

• Dealing with clients’ inquiries via live chat, email and telephone
• Performing individual clientele analysis and taking actions as required
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Cooperating effectively with other departments as required
• Contributing to team effort by achieving targeted results

Job Requirements

• Degree in a business-related field
• Client handling experience in the financial services sector is a definite plus
• Excellent oral and written skills in English & Portuguese
• Ability to multitask and maintain a high-level of organization
• Outstanding communication and interpersonal skills
• Excellent computer literacy
• Valid work permit required

What our client offers

You will join a multicultural environment, you will be a part of a team. You will have opportunities to grow within the company by attending training weeks and seminars. They will offer activities related to corporate social responsibility and a nice working atmosphere environment.  Our client package offers: competitive salaries, full medical insurance, pension scheme and annual bonuses.

Working Hours: Monday-Friday from 08:30-16:30 or from 16:30-00:30.

How to Apply

If interested and you match all the requirements, please send your CV to andriana.p@work-channel.com, including the title of the position in the subject line

Please note that due to the high volume of applications received, only successful candidates will be contacted