3CX is looking for an enthusiastic professional to join our IT team as a Junior System Administrator. If you like helping others, are not afraid to take on new challenges and are eager to learn new skills and tricks, then send your CV to 3CX and you may be just the person we’re looking for.

About the 3CX Team:
The successful candidate will be a part of the IT team and would take on tasks to ensure the smooth operation of the 3CX HQ. 3CX is an innovator in the Unified Communications/PBX market. Our product is targeted at medium and large enterprises and is currently used by 250,000 customers around the world.

About the Job:

• Answer inquiries regarding computer software or hardware operation to resolve problems.
• Set up equipment for employee use, on or offsite, performing or ensuring proper installation of cables/peripherals, operating systems, or appropriate software.
• Provide technical support for Mobile phones, Laptops, VPNs, and Application synchronization.
• Maintain hardware and software inventory.
• Develop training materials and procedures, or train users and peers in the proper use of hardware or software.
• Oversee the daily performance of computer and network systems.
• Administer the creation and deletion of user accounts as needed among the varying systems.
• Able to troubleshoot LAN/WAN issues and contact vendors for support, as needed, to remediate.
• Prioritize multiple tasks and escalate issues as needed.
• Monitor appropriate procedures to safeguard systems from physical harm and viruses, unauthorized users, and damage to data.

About the Applicant:

• BA Computer Science or equivalent industry experience.
• Experience with Linux, Microsoft, VMware and cloud solutions will be considered an advantage.
• Strong understanding of operating systems, networking, virtual environments, and data security.
• Strong aptitude and experience administering SaaS solutions: GSuite, Office 365 etc.
• Experience with workstation provisioning, troubleshooting and maintenance in a hybrid environment.
• Solid technical troubleshooting and analytical skills.
• Excellent knowledge of the English language – verbal and written.

How to Apply:
Please send your CV along with a cover letter explaining why you are interested in this role to jobs@3cx.com. State the position you are applying for in the subject line of your email, if you fail to do so your application will be disregarded.

Please note that only successful candidates will be contacted.