Client Relationship Specialist (Italian-Speaker) (6877)
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#CR57852 Type: Full time
CareerFinders, on behalf of our client, a well-established, global CFD broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies, we are seeking to recruit an Italian-Speaking Client Relationship Specialist to join their growing team based in Limassol. The successful needs to have a can-do attitude, willingness to learn and be a team player and will have the opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. Our client is seeking applicants who are native or near-native in Italian, who also possess an excellent command of the English language. Any previous experience working in the Forex industry will be considered an advantage, but not essential, as full training will be provided.
- Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat.
- Educating clients on how to use the Company’s website and trading platforms.
- Communicating with clients regarding the company’s products and services via telephone, email and live chat.
- Assisting other departments where necessary.
- Any previous experience working in the Forex industry will be considered an advantage, but not essential.
- A native or near native level of verbal and written Italian is essential.
- Excellent verbal and written communication skills in English.
- Outstanding communication and client service skills are a must.
- Computer literacy with excellent working knowledge of Microsoft Office applications.
- Competitive remuneration package and exciting performance based incentive schemes.
- Medical insurance after probation period.
- Continuous personal and professional development opportunities.
- Free access to multiple sports facilities.
- Company lunches every Friday.