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Client Onboarding officer

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Type: Full time

On behalf of our client, an EMI payment solution, we are looking to hire a Client Onboarding officer for Nicosia offices.


  • Conduct ongoing client reviews and Due Diligence.

  • Ensure that KYC/Due diligence information/documentation provided by clients fall within the Company’s requirements.

  • Make sure that CRM systems are fully updated and accurate information is passed therein in relation to clients’ data.

  • Perform client’s negative database screening through software such as Bridger and resolve/investigate the possible hits.

  • Work closely with the Customer Support to make sure that the AML procedures are followed.

  • Investigate the individual alerts to determine if there is a potential suspicious transaction involved.

  • Assess the transaction in the context of previous transactions and the client’s business/purpose of the account.

  • Create and maintain accurate and concise records of all investigations undertaken including details on the rationale for any decisions made.

  • Seek to build an understanding of the profile of customers highlighted through the transaction monitoring alert process.

  • Identify, resolve, escalate any issues in relation to the onboarding process.

  • Perform any other ad-hoc AML/Onboarding related tasks.


  • BSc in any related field

  • 1-2 years’ experience in a similar position

  • Good knowledge of English language (read, speech and written)

  • Solid organizational skills including attention to detail and multi-tasking skills

  • Basic knowledge of Excel and other Microsoft Office tools

  • Pleasant personality

  • Happy to work in rotating shifts 08.00-17.00 and 09.00-18.00

  • Any comfortable communication in additional languages will be considered an advantage

Additional Skills:

· Experience in a FI/PS/EMI will be considered an advantage

· Willing to attend to several seminars

· Working under pressure

· Strong sense of professionalism and teamwork


  • Competitive remuneration package

  • Join a dynamic and innovative team with a friendly working environment

  • Flexible working hours policy and hybrid model

If you are interested in the above position, send your CV to for your application.

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