Advance Career, on behalf of our client, a Forex Company, is seeking to employ a Salesforce Project Manager;

Responsibilities:

• Work with key business and development personnel to determine product strategy, areas of opportunity and roadmaps taking each group/team’s dynamics into consideration, but always striving for a unified, standardized approach whenever possible
• Work with the business to document feature requirements and development user stories while always striving for an iterative and continuous delivery method to larger feature releases
• Work with business leaders to quantify development impact including ROI projections and post release impact
• Maintain development prioritization lists and backlogs
• Work cross functionally between multiple product/development teams to ensure key dependencies for feature and product enhancements are being met and/or addressed in a timely manner
• Timely and concise communication of release activity, project status updates and roadmap timelines to business leadership
• Coordination of training and demos to key end users and executive/management teams
• Management of key vendor relationships including licensing and product strategies/requirements
• Building up key business relationships across operational, engineering, product and executive teams that foster open lines of communication and teamwork to achieve key business goals
• Coordinate UAT for all feature releases to ensure defects are properly documented, UAT completes in an acceptable timeframe and the UAT team has all the necessary support to complete testing
• Overseeing UI changes to customer facing tools including gathering feedback from end users, working with the corporate UX team to schedule suggested changes and coordinating demo and training

Qualifications:

• Bachelor’s degree in Computer Science, Computer Information Systems, Business Administration or similar field
• Superb verbal and written English communication skills
• Minimum 2 years of experience on the same position
• Strong working knowledge of Salesforce systems with emphasis on Lightning implementation and Communities
• Expert knowledge of the MS Office Suite
• Experience with Agile development methodologies
• Ability to effectively work with and maintain strong working relationships with internal partners, both technology and operational leaders and team-members
• Ability to perform data analysis, trend analysis, graphing, presentation development and delivery
• Skilled in developing and communicating overall product strategies
• Ability to identify risk and drive projects to completion
• Strong familiarity with contact center technologies and systems
• Excellent organizational and prioritization skills
• Proven ability to manage multiple projects simultaneously

Benefits:
An attractive remuneration package will be offered to the successful candidate.