Advance Career on behalf of our client, an Online Gaming organization, is seeking to recruit German / Swedish / Finnish VIP Account Manager;

Responsibilities:

• Serve as a trusted account manger to our existing VIP Customers.
• Taking care by any means of VIP Customers queries in a timely and accurate manner.
• Monitoring the performance of clients and proactively target clients to increase performance.
• Performing outbound sales calling to targeted groups of clients within their portfolio.
• Monitoring day-to-day activity of clients and contact them when needed to ensure they have a positive customer experience.

Qualifications:

• At least 1-3 years of experience in sales while providing a top-quality customer service to clients.
• Experience within the online gaming industry will be considered an advantage.
• Fluency in one of the following languages: German, Swedish, Finnish.
• Excellent writing skills.
• Ability to multi-task, self-manage their workload and work under pressure.
• Trustworthiness dealing with high valued players.
• Proven telemarketing experience.
• Service and Marketing minded.
• Strives to meet targets and deadlines.
• Ability to work in shifts.

Benefits:
An attractive remuneration package will be offered to the successful candidate.