CareerFinders, on behalf of our client, an established and expanding Investment Firm with offices in Limassol, we are seeking to recruit a Junior IT Support Analyst to join their team. The successful applicant will be responsible for providing 1st & 2nd Line IT Support to internal team members of the company as part of an established internal IT function. You will ideally hold a relevant academic background in Information Technology and possess previous, demonstrable professional experience within an IT Support role within an MS Windows environment. Excellent verbal and written communication skills in English are essential.

Key Duties/Responsibilities:

• Assist with the onboarding of new team members from an IT perspective.
• System setup and profile creation including but not limited to: Active Directory, MS Office365, SharePoint, Jira etc…
• VPN setup and support.
• Windows 10 & 11 support and maintenance.
• Windows Server maintenance.
• Network support and administration.
• Desktop, Laptop and Printer support.
• Jira Service Desk ticket processing.
• Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.

Key Skills/Experience:

• Educated to degree level in Information Technology or a related field.
• Some previous, demonstrable experience within an IT Support role is a must.
• Microsoft Windows environment support experience is essential.
• Any experience with Linux will be considered an advantage, but not essential.
• Knowledge of computer hardware and peripherals.
• Basic knowledge of network standards and protocols.
• Can do attitude with the ability to work in fast paced demanding environment.
• Excellent communication skills with the ability to interact with all levels of the organization.
• Fluency in English (Written & Spoken).

To apply for this vacancy, please send your CV, along with any covering letter to jobs@careerfinders.com.cyquoting the reference number CAR6466. Please note that due to the high volumes of applications received only shortlisted applicants will be responded to. By sending us your CV you are giving CareerFinders your consent to be contacted for this and any other suitable vacancies that we believe match your skills and experience. To view our privacy policy, please click www.careerfinders.com.cy/privacy-policy.